Frequently Asked Questions
Find answers to some of the most frequently asked questions about the services we offer.
Does Golden Team Professional Cleaning Services require a pre-inspection before providing a quote?
Answer: No, we do not require a pre-inspection. Our initial deep clean services are charged by the hour. The time spent on-site will depend on the size of the residence, its overall condition, and the amount of furnishings.
Will my initial service be a deep cleaning?
Answer: Yes! All of our initial cleaning services begin with a deep clean. Our goal is to make your home spotless, which helps make any subsequent regular cleaning services quicker and more cost-effective.
What is included in your deep clean service?
Answer: Almost everything! We deep clean areas that many other companies overlook or charge extra for. At GTPRO, we’re committed to providing thorough, high-quality service without cutting corners. For a complete list of what’s included, please refer to our Deep Cleaning Scope of Services on the Services page of our website.
Do I need to stay home while you clean my residence?
Answer: No! Once we get started, feel free to enjoy your day while we handle the cleaning. We’ll call or text you 15-30 minutes before we finish so you can return to inspect our work and make your payment.
Can I leave my dog or other pets at home while you clean?
Answer: Yes, as long as your pet is comfortable around cleaning chemicals, supplies, equipment, and new faces. For safety reasons, we ask that all dogs be secured in a pet carrier, kennel, or enclosed space while we clean. We request the same for any other pets that may try to escape when doors are opened during cleaning.
How do I obtain a cleaning quote?
Answer: Simply click on any ‘Request a Free Estimate Here’ button or visit our My Free Estimate webpage. Then, complete the ‘Tell Us About Your Home’ questions and follow the prompts.
How long are your estimates good for?
Answer: 30 days.
Can I gift a residential cleaning service to a family member, friend, or coworker?
Answer: Absolutely! Please call us directly, Monday through Friday, from 9:00 AM to 6:00 PM at (888) 413-4877 to discuss your gifting options. Please note that we only accept gift cards issued directly by Golden Team Professional Cleaning Services LLC, not third-party gift cards.
I’m ready to schedule my cleaning service. How can I go about doing that?
Answer: Please click on any ‘Request a Free Estimate Here’ button or visit our My Free Estimate webpage. Simply complete the ‘Tell Us About Your Home’ questions and follow the prompts to schedule your cleaning service.